Navien is Hoffner Heating & Air Conditioning’s primary tankless water heater install brand across the Pittsburgh metro. From the NPE Series condensing tankless units to NPE-A2 / NPE-AL2 models with built-in recirculation and the NCB condensing combi boilers, we install, service, and maintain the full Navien lineup. With class-leading energy efficiency, compact wall-hung design, and a strong Pittsburgh-area parts network, Navien is what we recommend when a tank water heater is due for replacement.
Navien installs require careful attention to gas-line sizing because condensing tankless burners pull harder than atmospheric tank units under peak flow. We verify gas service capacity at the meter, upsize the gas line if needed, configure the condensate drain and neutralizer (Pittsburgh’s mineral content can foul drains without proper neutralization), run PVC or polypropylene direct-vent to a code-compliant termination, install the wall mount and water/gas connections per Navien spec, and commission with combustion analyzer verification. EPA Section 608 universal certified technicians. Hoffner registers the manufacturer warranty on the day of install, which extends Navien’s heat-exchanger coverage to the full 15 years.
Does Hoffner install Navien tankless water heaters in Pittsburgh? Yes. Navien is our primary tankless water heater install brand. We install the NPE Series condensing tankless, NPE-A2/AL2 with built-in recirculation pumps, and the NCB condensing combi boiler line.
How long does a Navien tankless last vs a tank water heater? Navien tankless units typically last 20+ years with annual descaling and proper venting maintenance. Tank water heaters average 8-12 years before failure. The longer service life often offsets the higher up-front cost.
What’s the warranty on a Navien install through Hoffner? Navien offers a 15-year limited heat-exchanger warranty, 5 years on parts, and 1 year on labor through Navien when professionally installed. Hoffner adds our own 1-year labor warranty on installation work. Maintenance plan members get extended coverage.
Do I need to upsize my gas line for a Navien install? Often yes. Condensing tankless units typically need 199,000 BTU input vs 40,000 BTU for a tank water heater. We verify gas line size and meter capacity at the in-home assessment and quote any upsizing required as part of the flat-rate package.
How much does a Navien install cost in Pittsburgh? Pricing varies by model (NPE-180 vs NPE-240 vs NPE-A2) and home complexity (gas-line work, venting routing, condensate drain). We provide a flat-rate quote after the in-home assessment so you see the total before approving the work.
We don’t upsell, we listen, recommend smart solutions, and stand behind our work.
30+ years of local experience means we know what Pittsburgh winters throw at you.
We focus on performance, efficiency, and long-term comfort, every single time.
Transform your Western Pennsylvania home’s indoor air quality with professional air scrubber installation. These advanced systems actively remove airborne contaminants, allergens, and odors from your home’s air supply, creating a healthier living environment for your family. Air scrubbers work by generating ionized particles that attach to pollutants, neutralizing them before they can circulate through your HVAC system.
In the diverse climate of Western Pennsylvania, where seasonal changes bring varying air quality challenges, air scrubbers provide year-round protection against dust, pollen, pet dander, and volatile organic compounds. These systems integrate seamlessly with your existing furnace installation or can be added to current setups without major modifications. The technology is particularly beneficial for homes with family members who suffer from allergies or respiratory conditions.
Our certified technicians ensure proper sizing and installation, maximizing the effectiveness of your air scrubber system. When combined with regular HVAC maintenance and air duct cleaning, air scrubbers significantly improve your home’s air quality while potentially extending the life of your HVAC equipment by reducing the buildup of contaminants on system components.
Eliminate harmful microorganisms from your home’s air supply with UV air purifier installation, a cutting-edge solution for Western Pennsylvania homeowners seeking superior indoor air quality. UV-C light technology destroys bacteria, viruses, mold spores, and other biological contaminants as they pass through your HVAC system, providing an additional layer of protection for your family’s health.
These systems are particularly valuable in our region’s humid summers and temperature fluctuations that can promote microbial growth within ductwork and HVAC components. UV air purifiers install directly into your existing ductwork, working silently and efficiently without affecting airflow or system performance. The technology is especially beneficial for homes that have experienced moisture issues or for families with compromised immune systems.
Professional installation ensures optimal lamp placement and proper electrical connections for maximum effectiveness. UV purifiers complement other air quality solutions and work exceptionally well alongside whole house dehumidifier installation to create a comprehensive indoor air quality system. Regular HVAC inspection services ensure your UV system continues operating at peak efficiency, while our technicians can integrate these units with your existing air conditioning system installation for optimal performance.
Comprehensive HVAC inspection services provide Western Pennsylvania homeowners with detailed assessments of their heating and cooling systems’ performance, safety, and efficiency. Our thorough inspections examine all system components, from ductwork integrity to electrical connections, ensuring your equipment operates safely and efficiently throughout the region’s demanding seasonal changes.
Professional inspections are crucial for identifying potential issues before they become costly repairs, particularly important given the heavy usage HVAC systems experience during Western Pennsylvania’s cold winters and humid summers. Our certified technicians evaluate system performance, check for proper ventilation, assess energy efficiency, and identify any safety concerns that could affect your family’s wellbeing.
During inspections, we examine connections to your furnace installation, test thermostat calibration, and verify proper airflow throughout your home’s ductwork. These comprehensive evaluations often reveal opportunities for energy savings and system improvements. Regular inspections complement HVAC tune up services and help maintain warranty coverage on your equipment. Our detailed reports include recommendations for air conditioner replacement when systems reach the end of their useful life, ensuring you make informed decisions about your home comfort investments.
When your heat pump fails in Western Pennsylvania’s unpredictable weather, professional repair services restore efficient heating and cooling to your home quickly and effectively. Heat pumps face unique challenges in our climate, from ice buildup during winter operations to refrigerant issues caused by extreme temperature swings, requiring specialized diagnostic skills and repair techniques.
Our experienced technicians diagnose and repair all heat pump issues, including compressor problems, refrigerant leaks, defrost cycle malfunctions, and electrical component failures. Heat pump systems are particularly popular in Western Pennsylvania for their energy efficiency, but they require prompt attention when problems arise to prevent secondary damage and maintain optimal performance throughout both heating and cooling seasons.
Professional heat pump repair often involves complex refrigerant work and precise electrical diagnostics that require specialized training and equipment. Our repair services complement heat pump installation expertise, ensuring repairs meet manufacturer specifications and maintain system warranties. When repairs become uneconomical, our team can recommend appropriate heating system replacement options. Regular HVAC maintenance helps prevent many heat pump issues, while our emergency services ensure you’re never left without climate control during extreme weather conditions.
Professional thermostat installation transforms your Western Pennsylvania home’s climate control, providing precise temperature management and significant energy savings throughout our region’s varying seasonal conditions. Modern thermostats offer programmable features, smart home integration, and advanced scheduling capabilities that optimize comfort while reducing energy consumption during peak heating and cooling periods.
Expert installation ensures proper wiring, calibration, and system compatibility with your existing HVAC equipment. Incorrect thermostat installation can lead to inefficient operation, temperature inconsistencies, and premature equipment wear. Our certified technicians handle all aspects of installation, from removing old units to programming new systems according to your family’s schedule and preferences.
New thermostat installations often reveal opportunities to improve overall system efficiency and can be coordinated with other upgrades like central AC installation or furnace replacement projects. Smart thermostats provide remote access and learning capabilities that adapt to your lifestyle, while programmable models offer significant energy savings through automated temperature adjustments. Professional installation includes system testing and user training, ensuring you maximize your investment. Our installation services complement comprehensive HVAC tune up programs that keep your entire system operating efficiently year-round.
Protect the health and functionality of your equipment with bi-annual service from Hoffner Heating & Air Conditioning!
The NPE-S series is Navien's workhorse condensing tankless line. Wall-hung design, PVC direct-vent, 95-plus AFUE, and gas-input ratings from 150,000 to 240,000 BTU to handle anything from a 2-bedroom home to a 5-bedroom whole-house demand. We install the NPE-S in Pittsburgh homes where the owner wants the most cost-effective path to endless hot water without the additional features of the A2/AL2 lines.
The A2/AL2 models add a built-in recirculation pump and Hot Button feature, giving you near-instant hot water at fixtures throughout the house without the long wait common with tankless. AL2 adds ComfortFlow technology that reduces the cold-water sandwich (the brief cold burst when starting hot water after a recent draw). These are Hoffner's most-recommended models for larger Pittsburgh-area homes with multiple bathrooms or homes where wait time on hot water has been a complaint.
The NCB line is Navien's combination boiler, handling both space heating and on-demand domestic hot water in one wall-hung unit. For Pittsburgh homeowners replacing both an aging boiler AND tank water heater at the same time, the NCB is often the best total-cost solution. Frees mechanical-room floor space, modulating burner up to 11:1 turndown ratio, PVC direct-vent. Pairs with multi-zone hydronic distribution.
New installation. Full Navien tankless or combi installation including wall mount, gas-line upsize if needed, PVC or polypropylene direct-vent to a code-compliant termination, condensate drain with neutralizer, water inlet and outlet plumbing, electrical connection, commissioning with combustion analyzer verification, and warranty registration.
Conversion from tank to tankless. Removing the old tank water heater, abandoning or repurposing the existing vent flue, plumbing modifications for direct connection (no tank), gas-line upsize, electrical for the unit, new venting termination on exterior wall. Most complete in one day.
Annual descaling and tune-up. Critical for Pittsburgh-area homes with moderate-to-hard water (most Allegheny and Westmoreland county supplies fall in the 7-15 grain hardness range). Annual descaling extends heat-exchanger life and maintains efficiency rating.
Repair, in and out of warranty. Our technicians carry common Navien parts on the truck: flame rods, ignition controls, condensate traps, recirculation pumps, control boards. Warranty repairs handled with Navien claim paperwork on your behalf. Out-of-warranty work flat-rate.
Maintenance plan integration. Annual Navien service rolled into Hoffner's maintenance plan covering all HVAC + water heating systems on one plan.
Navien residential tankless units carry a 15-year limited heat-exchanger warranty, 5 years on parts, and 1 year on labor through Navien when professionally installed. Hoffner registers every install on the day of completion. We add our own 1-year labor warranty on installation work. Maintenance plan members get extended labor coverage and priority service.
Both have their place. Here's how we typically advise Pittsburgh homeowners:
Choose Navien tankless when: You want endless hot water and 20+ year service life, have multiple bathrooms or a large household, want to free up basement / utility room floor space, are eligible for high-efficiency rebates, or are doing major renovation where the additional install cost is absorbed in the overall project.
Stay with tank water heater when: Your budget is tighter and you prefer the lower up-front cost, you have a smaller household and don't need the high flow rates, or your gas service simply can't support the higher input demand of a tankless without major utility-side work. We install Bradford White and Rheem tank water heaters when this is the better fit. See our Bradford White installations page or Rheem water heater page.
Hoffner Heating & Air Conditioning is a family-operated Navien tankless and combi boiler dealer at 114 McGinnis Avenue, Pitcairn, PA 15140, serving Pittsburgh and Western Pennsylvania since 2017. Navien is our primary tankless water heater install brand. We handle NPE-S, NPE-A2/AL2, and NCB combi lines across Allegheny and Westmoreland counties.
Does Hoffner install Navien in Pittsburgh? Yes. Navien is our primary tankless water heater install brand. We install NPE-S condensing tankless, NPE-A2/AL2 with recirculation, and NCB combi boilers.
What credentials does Hoffner hold? Comfortmaker Elite Dealer, EPA Section 608 universal refrigerant credentials, full Pennsylvania HVAC licensing and insurance, family-operated since 2017, 4.9-star Google rating with 210+ reviews.
What is Hoffner's pricing model? Flat-rate pricing. We diagnose, scope, give you a single transparent quote covering parts and labor, you approve, we work, that is what you pay.
How do I get a Navien quote? Call (412) 946-2160 or (412) 376-9080. Office: 114 McGinnis Avenue, Pitcairn, PA 15140.
Hoffner Heating & Air Conditioning
114 McGinnis Avenue, Pitcairn, PA 15140
(412) 946-2160 (CTA line) / (412) 376-9080 (office)
